Auto Body Shop

PRESTIGE CUSTOMER EXPERIENCE

At Mark Stewart, we’ve built our reputation on years of customer feedback and industry experience. This has allowed us to refine a process designed to deliver the highest-quality prestige smash repairs and a customer experience that exceeds expectations.

Restore your vehicle to pre-accident condition with precision and care

Complete repairs within an agreed timeframe to minimise time off the road

Provide an unmatched level of customer service from start to finish

GOING THE EXTRA MILE FOR OUR CUSTOMERS

Regular Updates

We keep you informed every step of the way via SMS, email, or phone calls.

Replacement Vehicles

 Stay mobile while your car is in our workshop with access to a replacement vehicle.

Insurance Support & Repair Guide

We’ll guide you through the repair process, including dealing with insurers, so you always know what to expect.

Customer Lounge

Relax in our lounge with complimentary coffee, Wi-Fi, televisions, daily newspapers, and even shower and gym facilities.

Extended Hours

We understand that prestige car owners lead busy lives, so our office and phone lines are open for extended hours to make things easier.

Valet Service

 If you can’t get to us, we’ll arrange pick-up or delivery of your vehicle at a time that works for you.

Customer Tours

 If you can’t get to us, we’ll arrange pick-up or delivery of your vehicle at a time that works for you.

Digital Imaging Updates

We can provide progress images for your peace of mind or for insurance purposes.

Lifetime Guarantee

We keep you informed every step of the way via SMS, email, or phone calls.

INVESTING IN OUR TEAM

We believe outstanding repairs start with an outstanding team. At Mark Stewart, we invest heavily in staff training, ensuring our technicians are equipped with the latest repair techniques and manufacturer-approved processes.

To encourage long-term commitment and quality workmanship, we’ve developed a profit-sharing and incentive program for our technicians — a rarity in the industry. Many of our skilled staff have been with us for decades, and our apprenticeship program ensures we retain new talent as they complete their training.

We also have a dedicated Training Director, a highly experienced tradesman, who oversees apprentices and carries out quality assurance checks. This ensures every repair meets the high standards our customers expect.

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We were extremely happy with the hail repairs that were done on our Pagero. The work was done in the time frame that we were told . Would highly recommend Mark Steward Auto Body.
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Julia Barras profile picture
Julia Barras
23 March 2026
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Communication was terrific, job was sensation BUT there was a small issue on pick up. What was most impressive was the speed and professionalism as to how this was dealt with to maintain a very happy customer. Well done guys
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Duncan Curnow
2 March 2026
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Just picked my car from Mark Stewart Auto Body Repairs, and being a retired panel beater & business owner for 36 years myself, I was delighted with the repairs to my car. George and his staff did a fabulous repair to my vehicle (and I'm a fussy bugger) so once again well done to the team at Mark Stewart and keep up the good work.
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Alan Keates
4 February 2026
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I had a great experience at Mark Stewart Autobody after some low-life did a hit-and-run on my Alfa. Being a classic, parts are very hard to find, but they did an excellent job repairing the original parts and my car now looks like new. They even fixed some extra dents at no charge and cleaned the whole car before pickup. Dealing with Valeria was a pleasure — a highly professional team that I can thoroughly recommend.
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George Irving profile picture
George Irving
30 January 2026
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I popped in to see about a small bumper issue & Valeria from Argentina was the most helpful & nicest person I have come across in a long time. She knows her stuff & was happy to help with my little problem. Great to see a wonderful empowered woman at work. I can’t thank her enough. Best service ever.
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Louise Henry profile picture
Louise Henry
4 December 2025
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The team are extraordinary. Good turnaround time, excellent communication and the car was presented back to me in brilliant condition. If you are looking for a good Tesla shop these guys are the ones to go to. Well done team.
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James Karbowiak
25 November 2025
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Excellent service. I took my Tesla to get a dent removed. Easy to book in, excellent customer service & reasonable pricing. Thank you.
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Louise Harvey profile picture
Louise Harvey
29 October 2025
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I recently had my Tesla repaired at Mark Stewart Autobody after a minor accident, and I couldn't be happier with the experience. From the moment I walked in, the team was professional, transparent, and clearly knew Teslas inside and out. When I picked up my car, the finish was flawless honestly, it looked like it had just come from the showroom. It's hard to find a repairer who combines technical expertise with great customer service, but Mark Stewart Autobody delivered both. I highly recommend them to any Tesla owner, or anyone else who values quality repairs and genuine care for their vehicle.
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Sav Herro profile picture
Sav Herro
29 August 2025
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Scott and the team did a great job on my Tesla - absolute experts. Aside from the work, the communication was great so I knew what was happening every step of the way.
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Greg O'Toole profile picture
Greg O'Toole
16 August 2025
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some of the kindest humans I have interacted with. Genuine care and kind hearts. Highly recommend these guys at all costs.
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Social Oceans Media Agency
6 August 2025

OUR REPAIR PROCESS

We follow a clear, step-by-step approach designed to get you back on the road quickly — without compromising on quality:

Book a Quote

Contact us by phone, chat or contact form to arrange an inspection.

Receive a Quote

We assess the damage and outline the best repair method.

Get Insurance Approval

We liaise directly with your insurer to get approval for your repair.

Order Your Parts

Genuine parts are ordered and you’re kept updated throughout.

Body & Framework Specs

Vehicles are aligned and restored using manufacturer-approved equipment.

Paintwork & Detailing

Repairs are completed in climate-controlled booths for a factory finish, for a 100% clean finish

Reassembly & Quality Check

Every vehicle undergoes thorough inspections and testing.

Mechanical Repairs

Accident-related mechanical issues are resolved.

Buffing & Polishing

Paintwork is perfected and polished to showroom condition.

Diagnostics

Warning lights and systems are reset using the latest technology.

Final Wash & Inspection

Vehicles are cleaned inside and out before handover.

Collection or Delivery

Choose to collect your vehicle or have it delivered to you.

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