“Call our 24-hour accident assistance hotline on 1300 366 637 (24-hour service) for free accident assistance throughout NSW.
Otherwise call us on (02) 9907 1000, as we are happy to assist you and process you throughout the whole process.”
“If you have all of the details of the third party involved, there is no reason why an excess should apply. The best option is to put the claim through your own insurance to avoid all of the delays and dramas associated with a third party insurance claim.”
Unfortunately not, as there are too many variables when it comes to fixing cars and we really must see the vehicle and the full extent of the damage before we can commit ourselves to a price and a time frame. You do not have to make an appointment for a quotation, just come in any time between 8:00am and 4:30pm Monday to Friday, and we will happily be able to assist you.
“We operate from Monday to Friday 8.00am to 4.30pm. If you cannot make it within these times, feel free to call us on (02) 9907 1000, to discuss your options.”
“After we have quoted the damage to your vehicle, we will organise for your insurance company to inspect the vehicle and approve the repairs before we get started”
“At Mark Stewart we provide quality courtesy cars to minimise inconvenience while your vehicle is undergoing repair. Feel free to contact on (02) 9907 1000 to discuss your options.”
From when you drop-off you vehicle to when you pick it up, we will keep you informed and updated with the entire process of the repairs. Feel free to call us on (02) 9907 1000 or email us at info@markstewart.com.au if you have any questions or concerns.
“Yes, all repairs performed by us are are backed by our Lifetime Guarantee, giving you the piece of mind that the work is completed at the highest level.”
“Excess payments are collected by the repairer, on behalf of your insurance company. If the excess applies it will need to be paid prior to or upon collection of your vehicle.”
“We accept all major credit cards (incl. American Express), EFTPOS, Bank Cheque, Direct Deposit (48 hrs processing time) or cash.”